Are you trying to access your safe but the combination isn’t working? If so, don’t worry – there are several things you can do to open it.
In case of a stuck lever, try this
Spin the first two numbers of your combination as you normally would, but instead of finishing the final rotation, stop on the number eight. Grab a heavy rubber hand-sledge and pound the door—not the dial—a few times. If it’s indeed the lever that’s stuck, this is a potentially quick way to free that sucker up.
Once you’ve gotten out a few good whacks, continue on to the final number in your combination, and attempt to open it up. If it doesn’t work, repeat the process a few more times until you get it.
Get in touch with the manufacturer
If you have the safe’s manufacturer, model number and serial number, you might be able to get the combination from the manufacturer. Most safe companies have a service that allows you to request the combination or a replacement key. This service usually comes with a fee.
However, safe manufacturers are careful about handing out this information to protect safe owners from theft. You’ll need to prove that you’re the owner of the safe. Some companies allow you to register your safe after purchasing it, which makes it easier to retrieve your combination or a replacement key. If you haven’t registered your safe, you’ll likely need to verify your identity as the owner in another way, such as through an online verification service or by having a form notarized.
Contact a locksmith
The most common reason to need a locksmith is because you have forgotten or lost the combination to your safe. Occasionally safes can also jam or become damaged, in which case you will require the services of a locksmith to get them open and repair them. Ask the locksmith if you will need to provide documentation to prove that you are the owner of the safe before they will open it.
If you have forgotten the combination to your safe or if the safe has malfunctioned for some reason, don’t panic! Give us a call!